Quick answer
The fastest way to reach Pet ESA Service is the form on this page or email at hello@petesaservice.com. We reply to most messages within one business day. Please keep diagnosis details and medical records out of general messages; your clinician will collect clinical information through the assessment and evaluation.
Send us a message
How to reach us
Email hello@petesaservice.com or use the form below. Include your order reference if you have one so we can find your evaluation quickly.
Landlords and property managers can use the verification request form to confirm that a letter is authentic. We confirm authenticity only with the client's consent and never share clinical details.
What we can help with
Choosing between an ESA evaluation, a renewal and a psychiatric service dog evaluation. Questions about pricing, timing and what happens in your state. Order and payment questions, refunds, and help sharing your letter with a housing provider.
- Before you order: the pricing page and how it works answer most questions.
- State specific questions: start with your state page.
- Licensed clinicians who want to join our network: email us your license type, states and availability.
If you need urgent support
Pet ESA Service is not a crisis service and messages are not monitored around the clock. If you are thinking about harming yourself or someone else, call or text 988 to reach the 988 Suicide and Crisis Lifeline, or call 911 in an emergency.
Sources and further reading
Ready when you are.
Take the free assessment in about 5 to 10 minutes. A clinician licensed in your state makes the decision, and you get 100% back if you are not approved.